Digital Transformation Audit
Digital transformation provides a number of opportunities for your company to grow, and enables you to make your business profitable. To ensure you seize your opportunities and minimise risks over the long term, we analyse your status quo and highlight your potentials. We devise a customised, quickly implemented e-commerce strategy based on your individual requirements.
- 360° digital audit
- Potential analysis
- Competition comparison
- Digital business strategy
- Digital process optimisation
- Transformation roadmap
Digital Commerce Strategy
We work with you to devise the right strategy for your business. Based on analyses, interviews and workshops, we find suitable sales channels and touchpoints for your target groups and markets. We then develop a roadmap for your future infrastructure, organisation and processes, as well as concrete measures for your objectives.
- Planning your entry into e-commerce
- Reviewing your e-commerce strategy
- Optimising the channel mix
- Strengthening customer loyalty
Connected Commerce Consulting
Our solution places your customers at the centre of your sales strategy, and enables a seamless customer journey. In order to achieve this aim, we work with you to establish your potential for a comprehensive omni-channel customer experience. We also find the right KPIs to ensure your connected commerce strategy becomes a measurable success.
- Connected commerce strategy
- Customer journey & touchpoint analysis
- Connected commerce KPIs
Use your data sources to effectively and efficiently manage your company. We work with you to devise the right KPI, tracking and data strategy to enable you to successfully control your business. We also offer you advice when choosing a business intelligence tool, conduct analyses, and design an informative analysis dashboard for you.
- KPI concepts
- Smart data strategy
- Business intelligence
- Reporting & dashboards
System & Technology Consulting
Expanding and optimising an existing system landscape not only means selecting suitable new technology – it is just as important to find a reliable partner which fits with your personal needs. We work with you to formulate the relevant requirements, and help you choose the right partner.
- Determining the key selection criteria
- Formulating specifications
- Assisting with system selection
- Support & assistance with tendering
Future Commerce Lab
Your customers require you to constantly keep developing business models, services and products. In order to meet the end consumer’s conditions, we offer you innovative ideas, and use these to promote your business. By employing creative technology such as Design Thinking, the Innovation Board or SAP Scenes, we develop prototypes and will gladly implement these for you.
- Business model innovation
- Future Commerce accelerator
- Trend scouting discovery tour