Technology develops every day, new devices or platforms appear, constantly changing customer needs and standards. This creates intense competition in the e-commerce sector. Whether it be B2B or B2C, companies which don’t move with the times lose out. Maximise the potential of your digital business with hmmh.
This doesn’t have to mean a major relaunch or new platform. With a tailored e-commerce solution by hmmh, you’ll be up with the market leaders, giving your customers the shopping experience they want. In addition to complex customised solutions, we also offer smart variants to expedite your business success.
The right shop system for your customers' requirements
We have been working with different system partners for many years in order to always be able to provide our individual customers with the right solution for their target group and industry. Since every shop system has different strengths, we help you find the right web shop provider for your e-commerce solution: whether SAP Commerce Cloud, Shopware Enterprise, or Magento 2.
SAP Customer Experience Cloud
With products from the SAP CX Cloud, you take advantage of an integrated system landscape with modular features and interfaces that adapts to your business and your needs. In addition, you have access to the existing data on the cloud with which you can integrate your processes more efficiently into the system and offer your customers an uncomplicated e-commerce solution. With us, you can take advantage of more than fifteen years of experience in the implementation and integration of this shop system.
Shopware Enterprise is the high-performance solution for content-driven e-commerce. On this basis, we realise sophisticated commerce platforms together with our customers (both B2C and B2B) that stand out with their success on the market. Whether as a lean project in a short time or as a highly customised enterprise system, Shopware lets you find exactly the right solution for your business.
Our experts work with you to develop the right concept for your connected commerce strategy, delivering you a tailor-made e-commerce solution. To do this, we offer a number of services, such as consultancy for optimised a-commerce architecture, requirements recording, devising and designing interfaces, technically realising and implementing new software solutions or shop personalisation, as well as digital marketing and additional services. Our experienced architects will also help you integrate the interfaces of all related systems, such as ERP, CRM and PIM, into your new system landscape.
Consulting & Requirements Engineering
We formulate your new objectives as part of joint workshops. Using KPIs, in-depth industry knowledge, best-practice approaches and our extensive experience gained from over twenty years in e-commerce, we help you formulate, specifically define and implement these new objectives. Based on this, we evaluate the optimum e-commerce platform for you – be it open source or standard licensed software – as part of the “consulting & requirements engineering” phase.
Concept & Interface Design
Creating the interfaces between your e-commerce system and your customers is all about focus. In order to quickly develop some initial ideas for an interface tailored to your online customers, we first outline wireframes as part of the “requirements engineering” phase. The next step involves us visualising these ideas through rapid prototyping, which enables you to test some initial effects. as well as potential and responsive front-end behaviour. Using personas, we also identify the right sales approach, which is then integrated into the interface design. The final product will meet your customers’ requirements and offer you seamless usability.
Once the right system has been chosen, it’s on to implementation and customisation. We take into account your requirements and in-house processes, seamlessly integrating existing core systems into the new e-commerce solution. In future, you will be able to perform the software manufacturer’s updates effortlessly yourself and enjoy all new features at all times.
Marketing & further development after going live
Technically implementing your e-commerce solution is only one part of your long-term success. Continued, comprehensive support ensures optimum effectiveness for your new, smart shop system. Take advantage of our experience in all areas of connected commerce: We increase awareness and exposure through online marketing measures, product feeds in marketplaces, content marketing, and social media campaigns. hmmh also helps you further develop your internal communications, e.g. with in-house training for your shop management staff, where we teach tips and tricks to create/manage product data content, campaign content, and text/photo/video content.